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  • 1. Getting Started

    by rbstern
    0 Lessons

      Let’s jump in! This module gets you started on the right foot and lets you know what’s coming and how it will benefit you.

  • 2. What is a Masterful Meeting?

    by rbstern
    0 Lessons

      To be a room commander, you have to know how to manage and inspire a group through meetings and other interactions. But meetings have gotten so bad, that most people have never experienced a truly masterful meeting. Let’s see how great meetings really can be.

  • 3. Masterful Preparation

    by rbstern
    0 Lessons

      If you want to have a “knock your socks off” session, this module will give you the 6 Ps: the most important things to do to prepare for a masterful group session.

  • 4. Masterful Start

    by rbstern
    0 Lessons

      When executives walk into a room, they have the power. How do you get them to turn their power over to you so you can guide them? In this module you will learn the four-step formula for a masterful start.

  • 5. Masterful Execution

    by rbstern
    0 Lessons

      Once you’re past the start, you now have to execute the session by focusing the group, giving clear direction and managing the flow. Let’s see how.

  • 6. Masterful Information Gathering

    by rbstern
    0 Lessons

      Often when a group comes together, a key part of the process is pulling out critical information that will help people come to agreement. In this module you will learn techniques for brainstorming, listing, grouping, prioritizing and other information gathering activities.

  • 7. Masterful Close

    by rbstern
    0 Lessons

      After running such an effective group session, you will want to have a masterful close. You will want people walking away with a clear idea of what was done, why it was beneficial, and what is going to happen when they leave the room.

  • 8. What if there is Dysfunction?

    by rbstern
    9 Lessons

      A group session can be completely derailed by dysfunctional behavior such as dominating Don, chatty Cathy, or nay-saying Ned. This module will provide you effective strategies for preventing, detecting and resolving dysfunction.

  • 9. What if there is Disagreement?

    by rbstern
    0 Lessons

      You may be surprised to learn that there are only three reasons people disagree. To be an effective room commander, you must know the three reasons and have effective strategies for addressing each.

  • 10. What if the Leader is not Leading?

    by rbstern
    0 Lessons

      There will be times when someone other than you is the leader of the group, but the person is NOT leading and the session is falling part. Learn guerilla facilitation techniques: methods for leading a session even when you are not the session leader.